before you dive into our troubleshooting articles 👇

⚠️if you're having any kind of performance-related issues when playing a game on spawnd, we highly recommend running our diagnostic tool. it tests your browser against 30+ APIs critical for web gaming: graphics, audio, gamepad support, WebAssembly, and more!

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run diagnostic now, instantly, safely and for free: https://browsertester.spawnd.gg/

common issues

if running the diagnostic and suggested fixes still didn't help with your issue, check out our troubleshooting guides:

game isn't loading – the game never starts or gets stuck before reaching the main menu
gamepad not working – your controller isn't being detected or inputs aren't registering
performance issues – the game runs slowly, stutters, or drops frames
game is crashing – the game freezes or closes unexpectedly mid-session

still stuck?

if none of the above covers your problem, contact spawnd support and include your diagnostic report from browsertester - it helps us resolve issues faster.